There is a lift at Old Market to enable visitors access to the facilities on the first floor such as public toilets. All store entrances are located at street level to enable easy access for all visitors.

There are 600 parking spaces with 31 disabled and 22 parent & toddler spaces. 

Please note that there is a height restriction of 2.25 metres for our decked car park (this is the multi-storey section and includes levels 2, 3 & 4).

Parking tariffs are as follows:

FREE PARKING from 8pm to 8am.

For two hours of free parking spend £20 or more in Waitrose.

There are no parking concessions avaliable.

Located adjacent to the public toilets near the Management Suite; featuring a height-adjustable changing bench and ceiling track hoist. The toilet is centrally located to allow room on either side for carers.

Old Market have free charging points and six spaces available. These are located outside Waitrose, below the upper level car park ramp.

Toilets and baby changing facilities are located above Waitrose and can be accessed from the main car park stairwell.

Free BT Wi-Fi is available throughout Old Market. Click here for more information.

Many of the stores at Old Market offer a Click & Collect service. Click here for more information.

We are dedicated to providing exceptional customer service here at Old Market. Click here to view our Customer Service Charter.

If first aid is required, please contact or visit the Management Suite.

Lost & Found is located in our management suite on the first floor, next to the public toilets.