From fashion to homeware, find everything you need at Old Market Hereford
Map
Old Market
Newmarket Street
Hereford
Herefordshire
HR4 9HR

Shops

Find out what your favourite brands have in-store this season. You can also search for our specialised stores right here.

The Beefy Boys were born in 2011 out of a shared love of good food, good music and good times. 

Guided by their tastebuds every step of the way, you can enjoy next level burgers and American inspired BBQ food createdfrom amazing British produce. 

As the UK's largest shoe retailer, Clarks have been providing footwear for all the family since 1825, from boots, pumps and plimsolls to slippers, wellies and trainers.

Offering smart and casual styles for men, women and kids, Clarks is renowned for its quality, craftsmanship, style and service. The store also offers a range of accessories including an assortment of bags, purses and umbrellas. What's more, the store provides footwear for babies for both boys and girls at the various walking stages. 

As experts in footwear, Clarks offers a range of footwear suitable for those who need a wider fit for women, as well as size 5 - 6.5 and size 12+ ranges for men. 

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Opening times
Monday
09:30 - 18:00
Tuesday
09:30 - 18:00
Wednesday
09:30 - 18:00
Thursday
09:30 - 18:00
Friday
09:30 - 18:00
Saturday
09:00 - 18:00
Sunday
10:30 - 17:00
Please refer to the retailers website for public holiday opening hours

The Coffee Cart Company Ltd. brings you My Coffee Corner.

Situated at Kiosk 3, My Coffee Corner lets you enjoy a truly continental, pavement cafe scene, full of ambience and atmosphere, synonymous with continental Europe. Here, traditional Italian machinery is used by fully trained baristas to craft gourmet hot and cold beverages made with 100% organic, Fairtrade and Rainforest Alliance Certified ethical coffee.

A little taste of Italy. Mocha Italia is the name Sergio and Bruno Costa gave to their own special blend of coffee beans over 40 years ago. Its unique blend manages to combine the sweetness, bitterness and body needed to make the perfect cup of coffee. As for the blend itself, that's a closely guarded secret, but you can enjoy a cup of its distinctive flavour and a warm Italian welcome at Costa Coffee.

Opening times
Monday
07:00 - 19:30
Tuesday
07:00 - 19:30
Wednesday
07:00 - 19:30
Thursday
07:00 - 19:30
Friday
07:00 - 19:30
Saturday
07:00 - 19:00
Sunday
09:00 - 17:00
Please refer to the retailers website for public holiday opening hours

Debenhams has a unique, differentiated and exclusive mix of own brands, international brands and concessions.  Offering a great range of ladies and men's fashions together with children's wear, home and beauty.  Current designers include Ted Baker, Jasper Conran, John Rocha and Julien Macdonald.

Contact
Opening times
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
09:00 - 18:00
Sunday
11:00 - 17:00
Please refer to the retailers website for public holiday opening hours

Fat Face was born in 1988 in the French Alps, when two British guys printed some sweatshirts and sold them out of the back of a campervan to fund their lifestyle.

Fast forward 26 years and today, we produce quality clothing and accessories for men, women and kids, all designed in-house at our headquarters in Hampshire. We have over 200 stores across the UK and Ireland, located in market towns, holiday locations and high street shopping centres, a website offering worldwide delivery and a UK call centre delivering superb customer service.

Fat Face is an attitude to life: full of optimism and always up for trying something new. It’s sociable, relaxed and it's about being outside in the fresh air, embracing life outside the 9-5.

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Fox & Mabel is a shop of gorgeous and an independent, local business.

Come and see us in our new, forever home at the Old Market.

We actively encourage our customers to come and mooch, get a coffee, get inspired with things for your house, home and lifestyle.

Welcome to Frankie & Benny’s, where genuine Italian passion blends with the sass & confidence of New York City. We pride ourselves on serving quality Italian American favourites, in an authentic atmosphere filled with 50s tunes, always served with a smile.

Our insatiable passion for food is reflected in our lovingly created menu. Catering for all needs, we are all about offering something for everyone, all day long. You will be able to find a varied Breakfast, Main and Gluten free menus, vegetarian & vegan dishes and ‘Feel Good’ options if you are after a lighter choice.

Our experience has earned us the trust of our guests, making us a familiar and a much-loved restaurant of choice. Whether you are lunching with the girls, on the hunt for the ideal mate date location or a leisurely family get together, we’ve got you covered!

So, come on in and create lasting memories in true Frankie & Benny’s style.

H&M offers fashion and quality at the best price with a broad and varied selection of clothing and coordinated accessories for women, men, teens and children - and new items arrive in store every day. Each of the collections include a number of different concepts, with everything from modern basics to tailored classics and cutting-edge fashion: there is something for everyone at H&M, no matter your age, personal style or budget.

 

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Insomnia Coffee Company is located in Debenhams on the ground floor. Offering 100% Fairtrade, premium coffee to customers; we have one simple philosophy – that you get the best cup of coffee every time you visit our store. Our menu ranges from hot and cold beverages, sandwiches, paninis, wraps, ciabattas, salads, soups and delicious bakery items. The perfect place to relax and unwind after a long day of shopping.

Directions

Established in 1999 as a single shop in the seaside town of Salcombe, Jack Wills is a British lifestyle brand. Known for its high-quality, heritage-inspired wardrobe classics, Jack Wills epitomises a carefree, youthful sprit – intrinsically charming, endlessly optimistic and unapologetically British. Since 1999, Jack Wills has expanded to become an international brand with 100+ stores worldwide, including the UK, US, Hong Kong, Singapore and the Middle East and shipping to 130+ countries via jackwills.com

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Established in the fields of Great Britain over 30 years ago, Joules started selling country clobber at equestrian shows and events all over the land. Today Joules continue to design upbeat clothing for men, women and children who enjoy getting out and about in style and living life to the full. At Joules, we’re crazy about colour, devoted to detail and committed to quality – making sure all of our clothing is built to last season after season. We craft the highest quality clothing that is designed to capture the true essence of British heritage and style.

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L’Occitane is well renowned for capturing the spirit of Provence in award-winning products. Using only the finest natural ingredients, sourced through sustainable methods, l’Occitane has spent the last 35 years formulating irresistible skincare, body, fragrance and bath products. With textures and scents that are nothing short of addictive, l’Occitane products have a unique ability to transport you to the rolling hills and sunny landscape of the South of France.

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Famous for its delicious heat of flame-grilled PERi-PERi chicken, Nando's offers something for everyone – from the extra mild to the all-out-wild.

Whether you’re enjoying a family feast, a quick bite, or grabbing a take-away, each visit comes with loads of our famous vibe and legendary flavour – leaving you wanting more. 

Offering effortless styles of formal wear and the latest casual fashions, right through to funky swimwear, sleepwear and footwear, Next offers clothing and accessories for men, women and kids, from newborn to teenage ranges. What's more, Next also offers a truly luxurious home range. With paints, wall coverings, furniture, linens, acessories and lighting for every room, Next adds a personal twist to your home styling.

Popular concession brands such as Lipsy London are also available from Next. Please note that not all stores stock Lipsy, but the collection is available through the store's Click & Collect service. 

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See all the latest 3D and 2D films at ODEON. Browse cinema listings, book tickets and watch movie trailers. Great Value Everyday!

Shop at OUTFIT, your out-of-town fashion destination store that’s been designed with you in mind.

OUTFIT understands that sometimes you want to shop the high street in one effortless hit so we’ve created a store where you can find the best menswear, womenswear, shoes and accessories all under one roof. It's easy to get to and free to park, so for high street choice without the hassle, head for OUTFIT, the high-street edit.

OUTFIT also offers a Click & Collect service. 

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PANDORA designs, manufactures and markets hand-finished and modern jewellery made from genuine materials at affordable prices. Their jewellery is sold in more than 65 countries on six continents. Founded in 1982 and headquartered in Denmark, PANDORA employs over 5,800 people worldwide, some of whom are located in Thailand, where the company manufactures its jewellery. PANDORA is an affordable luxury brand that inspires women all over the world.

Shoppers in search of stylish stationery should head to the Paperchase store. The Paperchase collection is distinct and includes cards, wrap and ribbons, designer stationery, home accessories, storage solutions, bags and travel accessories, wedding albums and stationery, and a diverse gift selection. New products arrive in-store every month, making the store the perfect destination for birthdays, weddings and special occasions from Valentine's Day to Christmas and everything in between.

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Situated inside Debenhams, Restaurant on 1 conveniently offers a wide range of tasty breakfast offerings, delicious lunches, one pot meals and deli-style foods. Meet with friends and family for fabulous food and drink including indulgent deserts and freshly ground coffee, or healthier options. 

With so much choice on offer, there's something for everyone.

 

 

Directions

River Island is known for its trend-led affordable fashion and the unique touches it brings to the high street. It is the go-to place to pick up everything you need for a complete head-to-toe outfit this Autumn.

Offering women’s, men’s and kids ranges, along with amazing accessories, our product is designed in-house with fabulous new items available in store and online daily. River Island continues to bring stylish fashion to more people with its Plus (size 18-28), Petites and Big & Tall collections.

For Autumn Winter 2019, River Island effortlessly transitions this season’s must-have trends into an eclectic range of cool weather staples. Both the Womenswear and Menswear collections encourages the wearer to showcase and refresh their individuality through personal style; via statement separates, power shoulders and dazzling denim to fresh layering options, urban sports-luxe pieces and premium tailoring on menswear.

In turn, River Island’s AW19 Kidswear (5-12 yrs), Mini (0-5 yrs) & Baby (0-1 yrs) collections are a perfect start to every fashion journey, with pieces adapted from the adult range for twinning and designed with the mini fashionista in mind. From cute matching cool hued co-ords to utility inspired separates and gender-neutral pieces on Baby, these collections ensure that little ones will look stylish whatever the occasion.

In store services include ‘Click and Collect’ meaning you can shop the complete collection online, and have your purchase delivered directly to store for your convenience.

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With our design studios in Cornwall overlooking Falmouth Bay to St Anthony's lighthouse, every day we're inspired to design garments that speak about the place in which we live. 

We're a creative family-run business, designing and selling beautiful clothing, accessories and homeware that are designed by the sea for people everywhere. The crafted feel of our collections comes from the skill of our wonderful design team, the beautiful place in which we live and an overall love for shape, pattern and colour.

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The Hygienist at Old Market offers a unique blend of expertise and patient-centered treatments for simple, easy access to oral care. 

The new, drop-in hygienist offers an appointment and drop-in service, as well as a range of cosmetic treatments and packages. 

 

Flying Tiger Copenhagen is a global Danish design store. We don’t just sell stuff. We want to surprise you, inspire you and make you smile. We believe that human relationships and social experiences bring people joy. This is why our product lines encourage play, creativity and social interaction. So to us, it is not just a ball, it’s the ball game you play with your loved ones that counts.

Shop TK Maxx with an open mind. Your treasure hunt begins as soon as you walk in - if you see something you love, pick it up quick, because once it’s gone, it’s gone! Or mission-shop in just one department (e.g. handbags, home, shoes) or look for temptation in the aisles. TK Maxx - designer labels for less.

Please note, some stores may not stock certain ranges (e.g. jewellery). Please contact your local store to find out more.

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Why choose Vodafone? For a start, you'll benefit from being on our dependable network. And there are some other small things we do that can mean the world. We offer outstanding value internet, SIM and mobile phone deals on contract and Pay as you Go, as well as a wide selection of devices. Vodafone, the UK's best network.

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wagamama is like no place else to eat. A pan-asian, noodle restaurant and a complete experience with helpful, friendly service and value for money, food fans have fallen in love with wagamama’s menu of delicious noodles, ramens, curry dishes, salads, fresh juices and more (including a mini menu for little wagamama fans). wagamama prides itself on the quality and speed of its service. Dishes are prepared immediately, ensuring they arrive freshly cooked. Although dishes may be delivered at different times, the wagamama philosophy is: don’t wait – just tuck in and share!

Waitrose brings you a wide choice of beautiful quality, excellent value food and drink, with a range of counters and services designed to make shopping here a pleasure.

Each week we match our prices on branded grocery products with Tesco (excluding promotions), with our Brand Price Match*. We also offer our exclusive essential Waitrose range of everyday shopping items at affordable prices.

So why not pop in and discover what makes Waitrose different. To ease your shopping experience there is now 2 hours FREE parking at Waitrose in Hereford**

*For more information go to waitrose.com/brandpricematch

**£20 minimum spend in store applies

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Pop in after your shopping and relax with some refreshments from a range of delicious hot and cold food choices.

Directions
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Relax, have a coffee, enjoy a drink, eat lunch, or spend the evening experiencing freshly prepared homemade Mediterranean cooking at Wildwood.

With a wide variety of daily and seasonal specials on offer, there's something to satisfy all tastes. And with our kids menu and 'make your own' pizza mornings, the whole family will enjoy a trip to Wildwood.

 

Zizzi Ristorante is a contemporary and stylish restaurant offering a fantastic but simple Italian inspired menu consisting of our famous Rustica pizzas, which are bigger, thinner, crispier and loaded with even more toppings, to delicious seasonal specials. The team is always made up of locals who appreciate great food and create an exciting, lively environment while our restaurant designers take inspiration from the local area. Whether it’s a spot of lunch after a day's shopping, dinner after a trip to the cinema, a special occasion or a memorable family meal out, Zizzi Ristorante is the place to go!

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Facilities

You can find out more information about our facilities here.

There are 606 parking spaces with 26 disabled and 18 parents and child spaces.

Please note that there is a height restriction of 2.25 metres for our car park.

Parking tariffs are as follows:

1 hour £1.30
2 hours £2.60
3 hours £4.00
4 hours £6.00
5 hours £8.00
6 hours £11.00
Over 6 hours £13.00

FREE PARKING from 8pm to 8am.

For two hours of free parking spend £20 or more in Waitrose.

There are no parking concessions avaliable.

Toilets and baby changing facilities are located above Waitrose and can be accessed from the main stairwell and lift next to TKMaxx.

 

Lost & Found is located in our management suite on the first floor, next to the public toilets. 

There is a lift at Old Market to enable visitors access to the facilities on the first floor such as public toilets. All store entrances are located at street level to enable easy access for all visitors.

Located adjacent to the public toilets near the Management Suite; featuring a height-adjustable changing bench and ceiling track hoist. The toilet is centrally located to allow room on either side for carers. Changing places are STOMA friendly.

Old Market has free charging points and four spaces available. These are located outside Waitrose, below the upper level car park ramp.

If first aid is required, please contact or visit the Management Suite, or speak to any member of the customer service team.

A number of retailers offer a Click & Collect service. Please see individual listings under Shops to check if they offer this facility.

There is free Wi-Fi available throughout Old Market.

We are dedicated to providing exceptional customer service here at Old Market. Click here to view our Customer Service Charter.

We are committed to creating a welcoming environment for all of our customers and following on from our participation in National Autism Hour and having our staff complete Autism Awareness we have worked with our retailers to create a permanent Quiet hour every Sunday.

We understand shopping can be overwhelming for our customers with sensory overload and want to create an understanding environment that’s enjoyable for all. We have now produced our own Sensory Packs which are available to borrow for those who feel overwhelmed when shopping. These packs are for both adults and children and include; ear defenders, caps, fidget toys, shopping checklists and flashcards with key information and visuals of Old Market

To book your pack please call the Customer service team 01432 264109 or email info@oldmarkethereford.co.uk. Alternatively, you can visit the Management Suite on arrival. Flashcards can be viewed prior to your visit here. Please see below list for details on each retailer’s quiet hour:

Old Market Management 10-12pm – Hand dryers off in female and male toilets. No excess noise on mall.
Frankie & Benny’s 8-9am - Music lowered.
Costa 9-10am - Music lowered. Please note there will be noise from the coffee machine. Upstairs seating will be quieter.
Coffee Corner 9-10am - Music off. Please note there will be noise from the coffee machine. Outdoor seating may be quieter.
H&M 10.30-11.30am - Music lowered. Please note tannoy announcements may sound.
Outfit 10.30-11.30am – Music lowered.
Clarks 10.30-11.30am - Music off. Please note during Back to School period it can be very busy. Appointments can be booked online for shoe fitting in a quiet space.
Tiger 10.30-11.30am – Music off.
Debenhams 11-12pm – Music off. Please note tannoy announcements may sound.
Jack Wills 11-12pm – Music lowered.
River Island 11-12pm - Music lowered.
TK Maxx 11-12pm – Music off.
Waitrose 11-12pm – Music off. Please note tannoy announcements may sound but these will be kept to a minimum.
Next 11-12pm – Music off. Please note there may be noise from the till bell.
Fat Face 11-12pm – Music lowered.
L’Occitane 11-12pm – Music off and lights lowered.
Pandora 11-12pm - Music off.
Joules 11-12pm – Music off.
Paperchase 11-12pm – Music off.
Seasalt 11-12pm – Music off and lights lowered.
Vodafone 11-12pm – Music off.
Odeon – Last Sunday of every month has an autism-friendly screening where the lights are raised and the volume lowered. For more information please see the Odeon website.

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FAQs

Can’t find what you’re looking for? Contact customer services and they will be happy to answer any queries you have.

We understand that this is a difficult time, and want to reassure you that the health and safety of our customers, colleagues and communities is our top priority.

Following government guidance, all non-essential stores are now temporarily closed until further notice.

In line with this advice, the following stores remain open:

  • Waitrose

The policies and opening times of individual stores will vary - so we always recommend that our customers check directly with retailers prior to setting off.

Please be assured that enhanced cleaning regimes remain in place, particularly of key touchpoints

We’d like to thank you for your continued support and patience during this time.

Old Market is open 9.30am to 8pm, Monday to Friday and 9am to 7pm on Saturdays and 11am to 5pm on Sundays. See the individual store information for more details.

The car park is accessible 24 hours a day. There are 606 parking spaces available, including 26 disabled and 18 parent and child spaces. Car parking is charged on an hourly basis as shown below. There are also another 400 parking spaces available nearby.

Please note there is a height restriction of 2.25 metres for our car park.

There is free parking from 8pm to 8am.

1 hour £1.30
2 hours £2.60
3 hours £4.00
4 hours £6.00
5 hours £8.00
6 hours £11.00
Over 6 hours £13.00

To get to Old Market by car, enter the postcode HR4 9HR into your SatNav. The car park is located off Blackfriars Street.

Old Market is served by a number of bus routes. Visit the Herefordshire council website for more details.

Hereford Railway Station is 15 minutes' walk away from Old Market. Please visit the National Rail website for more information.

Unfortunately these facilities are not available at Old Market. We apologise for any inconvenience caused.

Toilets (including disabled and baby changing facilities) can be found above Waitrose and can be accessed from the main stairwell and lift next to TKMaxx. The toilets are adjacent to the management suite.

There's a great selection of eateries at Old Market including Wagamama, Wildwood Kitchen, Frankie & Benny's, Zizzi, Costa, Nando's, and Miller & Carter. Restaurants are open later than most stores, please check with them individually for exact times.

Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. Old Market Hereford is private property and British Land reserves the right to refuse admission or require persons to leave if necessary. 

There are two cash machines at Old Market, located next to Waitrose Cafe. We do not have a bank at Old Market.

Contact the centre management team by email or ask a member of the Customer Service team. Alternatively, get in touch with the individual store where you think you may have misplaced your item.

Yes, free Wi-Fi is available throughout Old Market.

A number of retailers offer a Click & Collect service. Please see individual listings under Shops to check if they offer this facility.

No, unfortunately Old Market does not offer a centre gift card. 

Assistance dogs are welcome throughout Old Market but all other dogs are restricted to outdoor mall areas. All pooches are welcome at Fat Face.

Old Market has a range of stores including Clarks, Debenhams, Fat Face, H&M, Jack Wills, Joules, Next, Outfit, River Island, Seasalt, TKMaxx, Pandora, L’Occitane, Ppaerchase, Flying Tiger Copenhagen, Vodafone, and Waitrose. 

There are many fashion stores available at Old Market including Clarks, Debenhams, Fat Face, H&M, Jack Wills, Joules, next, Outfit, River Island, Seasalt, TKMaxx and Pandora. 

There are two baby changing toilets located on first floor opposite the public toilets.

Unfortunately we do not have this facility available at Old Market.

Unfortunately we do not have this facility available at Old Market.

Unfortunately we do not have this facility available at Old Market.

Unfortunately we do not have this facility available at Old Market.

 
 

There is a 6-screen ODEON cinema at Old Market. You can find cinema times on their store listing in the Shops section of the website. 

No, unfortunately we do not have this facility available at Old Market.

Yes, there are photo booths located next to public toilets on first floor. 

No, unfortunately we do not have this facility at Old Market. 

No, unfortunately this facility is not available at Old Market. 

Yes, we have site security 24/7 at Old Market. If you have any concerns, please call 0143 226 4109. 

 

Yes, please contact the Management Suite (you can call 0143 226 4109)or speak to the site team directly who are present on the mall. 

No, unfortunately we do not have this facility available at Old Market. 

No, unfortunately this facility is not available at Old Market.

To get to Old Market by car, enter the postcode HR4 9HR into your SatNav. The car park is located off Blackfriars Street.

Old Market is served by a number of bus routes. Visit the Herefordshire council website for more details.

Hereford Railway Station is 15 minutes' walk away from Old Market. Please visit the National Rail website for more information.

Yes, Old Market has family parking spaces. There are 18 Parent & Child bays located around the car park.

Yes, Old Market has disabled parking facilities. We have 26 disabled bays, located on each floor of the car park.

Parking charges apply 8am - 8pm. 1hr is £1.30, 2hr is £2.60, 3hr is £4, 4 hours is £6, 5hr is £8, 6hr is £11, over 6hr is £13. Parking is free from 8pm to 8am only. If you spend £20 at Waitrose you can get 2 hours free parking.

No, as there is a 2.25m height restriction on the car park.

The car park operates 24 hours a day, 7 days a week.

No, unfortunately we do not have this facility available at Old Market.

Yes, there are 4 charging bays available at Old Market.

No, unfortunately this facility is not available at Old Market. 

Restaurants close later than most stores, please check with restaurants individually for specific opening times.

There are no fast food restaurants at Old Market.

Every Sunday, please see list for details of each retailers participation in the quiet hour.

To borrow a sensory pack please call the Customer Service team on 01432 264109 or email info@oldmarkethereford.co.uk. Alternatively you can visit the Management Suite located on level 1. 
Each sensory pack has ear defenders, cap, fidget toy, shopping list, flashcards with helpful information and contact details for Old Market.

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Contact

Find Us
Old Market
Newmarket Street
Hereford
Herefordshire
HR4 9HR
Call
0143 226 4109
Email

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